Warranty Request
To request a warranty of a part(s), please follow the instructions below.

  1. Read warranty policy thoroughly before submitting your warranty claim. You can view it here: FAQ and we have another copy of it at the bottom of this page.

  2. Fill out the warranty request form below and click submit. (ONLY SUBMIT ONE ITEM AT A TIME)

  3. PRINT OUT  the confirmation form that comes up after you click submit. (You will send this in with the warranty part)

  4. You will receive an email authorizing your return within 24 hrs. DO NOT  return any parts until you receive your authorization. We reserve the right to deny un-warranted claims and will inform you of this via email. Any parts received without proper authorization will not be accepted and you will be responsible for the cost of returning these parts.

  5. Enclose the printed out form and your authorization email along with your part(s) and send to:
    MX Mini Bikes
    125 M & M Ranch Rd
    Granbury, TX 76049

 

Warranty Request Form

Original Buyers Name:
Original Buyer Address:
City: State: Zip:
Phone #: Email (Required) :
Bike Model: Date of Purchase (mm/dd/yyyy) :
Part Name or Number to be warranted:

Comments:

Warranty Policy

MX Mini Bikes hereby warrants that new models, excluding race units or custom built units purchased from MX Mini Bikes in the continental United States will be free from defects in material and workmanship for the period of time stated herein, subject to certain stated limitations.

THE PERIOD OF WARRANTY:
Pit bikes shall be 12 months (6 months on 250cc or higher models) from the date of purchase. "Special Edition pit bikes" come with a full 90 day warranty, one (1) year structural warranty as it applies to that model.
ATV's and Go Karts shall be 90 days from the date of purchase. Generators shall be 6 months from the date of purchase. Warranty not available or implied on modified or upgraded motors or parts. All warranties are non-transferable.

DURING THE PERIOD OF WARRANTY MX Mini Bikes will free of charge, repair or replace any part adjudged defective by MX Mini Bikes due to faulty workmanship or material from the factory. Parts used in warranty repairs will be warranted for the balance of the productís warranty period. All parts replaced under warranty become property of MX Mini Bikes. Replacement part(s) are on a trade basis only and customer is responsible for shipping original, damaged part(s) to our location (We will cover shipping of the replacement part). If warranty is approved, we DO NOT ship out replacement parts until original, damaged part(s) is received. If warranty is denied, customer is responsible for all shipping charges incurred to return those parts if requested back by customer.

GENERAL EXCLUSIONS from this warranty shall include any failures caused by:

  1. Competition or racing use.
  2. Installation of parts or accessories that is not qualitatively equivalent to genuine parts from MX Mini Bikes.
  3. Abnormal strain, neglect or abuse.
  4. Lack of proper maintenance.
  5. Accident or collision damage.
  6. Modification of original parts.
  7. Outside repair or attempt to repair.
  8. Damage due to improper transportation.

SPECIFIC EXCLUSIONS from this warranty shall include parts replaced due to normal wear or routine maintenance; such as spark plugs, oil, oil filter, air filter, cables, hoses, brake shoes, chains, battery, fasteners, etc.

THE CUSTOMERíS RESPONSIBILITY under this warranty shall be to:

  1. Operate and maintain the vehicle as specified in the appropriate ownerís manual or by the dealer. For more information of maintenance, please refer to your dealer.
  2. Give notice to MX Mini Bikes of any and all apparent defects within 5 days after discovery, and make the machine available at that time for inspection and repairs at such dealerís place of business.
  3. Be prepared to provide digital photos of any defective parts.

MX Mini Bikes MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY MX Mini Bikes AND EXCLUDED FROM THIS WARRANTY. 

 

 

 

 

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PLEASE ATTEND THE ASI SAFETY TRAINING COURSE.