Warning!! This is a motorized vehicle. Use of this vehicle by untrained riders may result in injury. This model is suitable only for day time use on a closed track. Make reasonable demands on your vehicle. These vehicles were not designed for high impact tricks or stunts. Damage caused by misuse of this vehicle such as driving on public roads, off road use, stunt driving, modification, over-use, and neglect, is not covered by our warranty. Proper maintenance of this product is essential to trouble free operation. Please use caution when riding any motorized vehicle. Always were a helmet. MX Mini Bikes is not responsible for any injury in relation in to this product. Your purchase constitutes your relinquishment of legal action of any kind against MX Mini Bikes or any of its affiliates.

Disclaimer: Legal status of products:

  • It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws with regard to the possession and or use of any item on our website. Consult local, state and federal laws before ordering.
  • MX Mini Bikes having no control over the proper use of any product once in the buyers possession assumes no liability associated with their use. Under no circumstances, are we liable for any loss, damage, or expense of any kind arising from the use, or misuse of these products, for any particular task.
  • Your purchase of any of our products on the web constitutes acceptance with this policy

 

ORDERING

What kind of warranty do I have?

Is there a refund policy?

What kind of payment do you accept?

Is my credit card information safe when ordering from MX Mini Bikes?

Do you offer bulk rate discounts?

Do you guarantee color choices?


CANCELLATION POLICY

Can I cancel my order?


Cancellation fee?

SHIPPING

When will you ship my order(s)?

Do you ship on weekends or holidays?

How long will it take to ship my order?

Can I ship to an alternative address?

How much is the shipping cost within the continental USA?

Do you ship to outside of the USA?

What do I do if my shipment is damaged upon arrival?

WARRANTY / RETURNS / EXCHANGES

Can I return or exchange an item? And how?

What kind of warranty do I have?

Disclaimer: Legal status of products:
 

MAINTENANCE

Can I get parts?

How do I work on my bike?

Is it safe for my child to ride your bikes?

Do your bikes require assembly?


 


ORDERING



What kind of payment do you accept?

We accept the following forms of payment for all online purchases: Visa, MasterCard, Discover.
Your order will not be processed if the credit card you entered is declined or unauthorized.
You can send money orders, cashiers checks or cash wires. In those cases we will ship the product once the payment is received. When you send a check the order will be processed once the check is cleared. Please contact us first if you are using this payment method.

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Is my credit card information safe when ordering from MX Mini Bikes?

Yes! Keeping your personal information secure is our top priority. We use a 256 bit encrypted system to receive orders (watch your address bar when you click to buy a product, you are being directed to our special encrypted checkout system). We will never sale, rent, or lease your personal information, including your email address, to anyone for any reason. We will also ask you to confirm your shipping address just to make sure we get your order right the first time.


Do you offer bulk rate discounts?

Yes, we do. If you plan to purchase 2 or more, contact us at 323-230-6633 and we will give you a bulk rate or multi unit discount discount.

Do you guarantee color choices?

Colors are not guaranteed, we try our best to match your requested color. However, color is based on stock availability. We recommend that you choose 2 color choices when ordering. Graphics may vary from model to model.


CANCELLATION POLICY

Can I cancel my order?


You can cancel your order unless it has been shipped.

Cancellation fees?

Cancellation/Admin. fee, for any reason, is 30% per unit and 20% of total for part order(s). Canceling orders due to item being backordered will result in a 5% cancellation fee. We do not accept cancellation of order(s) because of color availability. We are not responsible for any parts not fitting your particular model unless you purchased the unit, for such parts, directly from MX Mini Bikes. We will accept returns on such parts but they are subject to the 20% restock fee. If you refuse delivery of any items after they ship you will also be responsible for all shipping cost associated with your purchase. There are no refunds for any cost associated with labor or service charges.



SHIPPING

When will you ship my order(s)?

We will ship your order within 48 hours after your payment and conformation is received. Orders received on weekends and holidays will be processed on the next business day. All orders placed Friday after 1:00 pm CST will be processed and shipped on the following Monday. All shipments are subject to stock availability.

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Do you ship on weekends or holidays?

We ship daily, Monday through Friday.

How long will it take to ship my order?

Normal delivery time is 4-8 business days in transit. Our shipments come from our warehouses in Texas and California so depending on where you live, will determine the exact shipment time. Shipping times are estimations.

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Can I ship to an alternative address?

If you wish to ship to a different address, you must email us at info@mxminibikes.com immediately after you place your order and notify us of this. You can also call us at 323-230-6633 to request a different shipping address. You will need to prove identity of your order with your order number and credit card information.
We do not deliver to PO Box addresses.

How much is the shipping cost within the continental USA?

If you choose us to handle the shipping for you, your will get free shipping. All products are shipped by GROUND and we only ship within the continental USA for free. If you prefer your own shipping method please contact us. If you need international shipping please contact us.


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Do you ship outside of the USA?

Yes we do. For shipping outside of the USA, including US military bases, please contact our sales department at 323-230-6633. You can also email your address to us and we will quote you a shipping rate. Click here to email us!


What do I do if my shipment is damaged upon arrival?

Be sure to fully inspect the shipment when it arrives (even if the driver has to wait), notify the driver of any damage or missing pieces and mark the Bill of Lading or the receiving document as "Damaged" or "Missing Items". If you received a damaged item please contact customer support immediately at info@mxminibikes.com or call 323-230-6633. You have 15 days form the time of delivery to make a claim. We will recover the package and a replacement unit or parts will be sent to you as soon as possible if necessary.


Can I exchange an item?

If customer wants to exchange an item the customer must notify us within 48 hours of arrival date. We will exchange your product only if the returned product is in brand new, un-used, resellable condition. Unless the bike was purchased directly form MX Mini Bikes we are not responsible for products or parts not fitting your particular model and exchanges will be subject to a 20% restocking fee. No returns will be accepted without prior authorization from MX Mini Bikes.
We do not accept unauthorized packages. We recommend that you use a signature confirmation when you return items. We reserve the right to refuse any returns.
We are not responsible for shipping cost associated with returned item(s). We do not exchange or return product due to shipping damage. There is no exchange on custom units.


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What warranty do I have on a bike I buy?

MX Mini Bikes hereby warrants that new models, excluding race units or custom built units purchased from MX Mini Bikes in the continental United States will be free from defects in material and workmanship for the period of time stated herein, subject to certain stated limitations.

THE PERIOD OF WARRANTY:
Pit bikes/Dirt bikes shall be 12 months (6 months on 250cc or higher models) from the date of purchase.
ATV's and Go Karts shall be 90 days on electrical components and one (1) year on all other parts; from the date of purchase. Warranty not available or implied on modified or upgraded motors or parts. All warranties are non-transferable.

DURING THE PERIOD OF WARRANTY MX Mini Bikes will free of charge, repair or replace any part adjudged defective by MX Mini Bikes due to faulty workmanship or material from the factory. Parts used in warranty repairs will be warranted for the balance of the productís warranty period. All parts replaced under warranty become property of MX Mini Bikes. Replacement part(s) are on a trade basis only and customer is responsible for shipping original, damaged part(s) to our location (We will cover shipping of the replacement part). If warranty is approved, we DO NOT ship out replacement parts until original, damaged part(s) is received. If warranty is denied, customer is responsible for all shipping charges incurred to return those parts if requested back by customer.

GENERAL EXCLUSIONS from this warranty shall include any failures caused by:

  1. Competition, racing or track use.
  2. Installation of parts or accessories that is not qualitatively equivalent to genuine parts from MX Mini Bikes.
  3. Abnormal strain, neglect or abuse.
  4. Lack of proper maintenance.
  5. Accident or collision damage.
  6. Modification of original parts.
  7. Outside repair or attempt to repair.
  8. Damage due to improper transportation.

SPECIFIC EXCLUSIONS from this warranty shall include parts replaced due to normal wear or routine maintenance; such as spark plugs, oil, oil filter, air filter, cables, hoses, brakes, chains, battery, fasteners, etc.

THE CUSTOMERíS RESPONSIBILITY under this warranty shall be to:

  1. Operate and maintain the vehicle as specified in the appropriate ownerís manual or by the dealer. For more information of maintenance, please refer to your dealer.
  2. Give notice to MX Mini Bikes of any and all apparent defects within 5 days after discovery, and make the machine available at that time for inspection and repairs at such dealerís place of business.
  3. Be prepared to provide digital photos of any defective parts.

MX Mini Bikes MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE WHICH EXCEED THE OBLIGATIONS AND TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY MX Mini Bikes AND EXCLUDED FROM THIS WARRANTY. 



Disclaimer: Legal status of products:

  • It is the responsibility of the buyer to ascertain and obey all applicable local, state, and federal laws with regard to the possession and or use of any item on our website and auctions. Consult local, state and federal laws before ordering.
  • MX Mini Bikes having no control over the proper use of any product once in the buyers possession assumes no liability associated with their use. Under no circumstances, are we liable for any loss, damage, or expense of any kind arising from the use, or misuse of these products, for any particular task.
  • Your purchase of any of our products on the web constitutes acceptance with this policy


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Can I get parts?

Yes. Parts for vehicles are available. You can order them directly from us. You can use our online ordering form or call us. Click here to order parts!


How do I work on my pit bike, ATV, go kart or generator?

We recommend you find a local motorcycle mechanic for service on your vehicle. We have even found that a lot of lawn equipment mechanics can fix our vehicles because they have similar 4 stroke motors. If you are having problems finding a mechanic, email us and we will try to help you as much as possible.

Is it safe for my child to ride your bikes?

It is safe when the child is the right age and following the recommended safety precautions. We recommend always wearing the proper safety gear.

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Do your models require assembly?

They arrive at your door 95% assembled. Some minor adjustments will be necessary, but the process is not complicated and should take no more than 30 minutes. We offer free tech support if you need any help with assembly.

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Is there a refund policy?

If you are not completely satisfied with your purchase you can return it within 48 hours of original delivery and we will refund you for the price of the product. All shipping cost or credit card fee's associated with the purchase will not be included in the refund. Product must be in original packaging, un-used, brand new condition and must be resellable.

Any damage incurred during shipping the product back will be your responsibility. We do not refund or exchange due to shipping damages. We are not responsible for any parts not fitting your particular model unless you purchased the vehicle, for such parts, directly from MX Mini Bikes. Refunds for such items will be subject to a 20% restocking fee. There is no refund on custom vehicles or race vehicles.


If you need to return an item please contact us and we can also assist you.






 

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 We will never share, rent, or sell your personal information. We take your privacy very serous and take extreme measures to protect you.

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FOR ATV TRAINING  PLEASE CALL ASI AT 1-800-887-2887.
PLEASE ATTEND THE ASI SAFETY TRAINING COURSE.